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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Matt P

Matt P

March 26, 2025

5  out of  5
rating by Matt P
"Saved a lot more than 15% by switching to State Farm. Thank you to Suzanne and Brandy and all that helped along the way. Hopefully I will never need it. Peace."
We responded:
"Hi Matt, We were happy to help you switch over and offer a savings, thank you so much for providing your feedback. We will always strive to provide you with a friendly and customized customer experience. Looking forward to continuing to work with you! Best regards, Brandy Farrow, owner"
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Amy Wahl

March 26, 2025

5  out of  5
rating by Amy Wahl
"I have been with Brandy Farrow since she started and I have been happy with her since day one. They are always available to answer any questions and are so friendly and welcoming. And Brandy checks in to evaluate your coverage and helps you to decide if you need more or less. 100% would recommend!"
We responded:
"Hello Amy, Thank you so much for your loyalty and placing your trust in me and my team. I have enjoyed working with you and building our relationship over the years. I strive to always meet a high standard and maintain good communication with my customers. Thank you for sharing your feedback! Best regards, Brandy Farrow, owner"
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Lloyd Heiles

March 26, 2025

5  out of  5
rating by Lloyd Heiles
"Always handle any issues I have quickly. Wonderful to deal with"
We responded:
"Hi Jim, Thank you so much for all the years of loyalty to my agency. We love having you as a customer and appreciate your trust in us! Thank you for sharing your experience with me and my team. Best regards, Brandy Farrow, owner"
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Jodi Libbon

March 17, 2025

5  out of  5
rating by Jodi Libbon
"Brandy and her team are always quick to respond and get us answers. They are great!!"
We responded:
"Hi Jodi, It is always a pleasure working with you and Dan. Thank you for your loyalty and confidence in me, and my team. We appreciate your business, and you taking the time to share your experience with us! Best regards, Brandy Farrow, owner"
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Karen Ricci

March 11, 2025

5  out of  5
rating by Karen Ricci
"Brandy and Office Staff are always that call away to answer any questions and give you peace of mind when it comes to Car Insurance.. 👍🏼👍🏼 Two Thumbs Up!"
We responded:
"Dear Karen, Thank you so much for your wonderful 5-star review! I am thrilled to hear that my staff and I have been able to provide you with the support and peace of mind you deserve regarding your car insurance. Your kind words and recognition mean a lot to us! If you ever have more questions or need assistance, don’t hesitate to reach out. We’re always here to help! Best regards, Brandy Farrow, owner"
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James Kliem

March 10, 2025

5  out of  5
rating by James Kliem
"Brandy and her staff have been great to deal with for my own insurance needs. They have also been super helpful in dealing with my aging parents needs as well."
We responded:
"Hi Jim, I appreciate your time to leave this heartfelt review. It is always a pleasure to work with you, and help you with your family's insurance needs, as well. I thank you for your business and we are always here for you! Best regards, Brandy Farrow, owner"
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Bob Pfischner

March 6, 2025

5  out of  5
rating by Bob Pfischner
"Brandy is as sharp as a tack and knows insurance inside and out; the staff are friendly and helpful. I highly recommend this branch of State Farm"
We responded:
"Hi Bob, What an awesome review! I really enjoy working with you and appreciate you leaving your experience with me, and my team. Thank you for your continued business and loyalty! Best regards, Brandy Farrow, owner"
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Bob Pfischner

March 6, 2025

5  out of  5
rating by Bob Pfischner
"Brandy is as sharp as a tack and knows insurance inside and out; the staff are friendly and helpful. I highly recommend this branch of State Farm"
We responded:
"Hi Bob, What an awesome review! I really enjoy working with you and appreciate you leaving your experience with me, and my team. Thank you for your continued business and loyalty! Best regards, Brandy Farrow, owner"
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Brian Miller

March 6, 2025

5  out of  5
rating by Brian Miller
"there team is always pleasant and helpful to deal with"
We responded:
"Hi Brian! Thanks for your time to leave us a 5 star review! We love working with you and look forward to continuing to serve you in the future. Best regards, Brandy Farrow, owner"
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Julie Wahl

February 28, 2025

5  out of  5
rating by Julie Wahl
"I had a problem with connecting to the State Farm safe driver program, and when I called Brandy’s office, the person who answered the phone just talk to me right through it and was extremely pleasant and patient."
We responded:
"Hi Julie! Thanks for leaving your feedback. We are always here, and happy to help! We appreciate your business and loyalty! Best regards, Brandy Farrow, owner"
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Robert Hursh

February 27, 2025

5  out of  5
rating by Robert Hursh
"Always very happy to call and call in my insurance of people at Brandy Farrell's insurance company are totally awesome to work with always respectful always caring and always trying to do something for you thank you so much to everybody it works for Brandy Farrell"
We responded:
"Robert, thank you for your kind words. We, here at Brandy Farrow State Farm take great pride in our relationships and service to our customers. We appreciate your loyalty and business! Brandy Farrow & team"
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A P

February 17, 2025

5  out of  5
rating by A P
"Since switching my business to Brandy Farrow, every encounter has been above my expectations. Both she and Kandy provide excellent service in terms of auto and homeowners insurance policies. Whether it was policy reviews, answers to discount or savings questions or just general guidance, I get quick responses and terrific advice. I can't recall a single occasion when I've called and had to leave a voice message and wait for a call back! I'm glad I cut ties with my previous agent and found a State Farm agent who can better serve my needs."
We responded:
"Thank you so much for your wonderful review! I'm thrilled to hear that you’ve had such positive experiences with Kandy and me. Our goal is to provide top-notch service and support, and it means a lot to know that we've been able to meet your expectations. We truly appreciate your trust in us for your auto and homeowners insurance needs. If you ever have any more questions or need assistance, don’t hesitate to reach out. We're here to help! Thank you for being a valued client! Best regards, Brandy Farrow, owner"
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Richard Petruschke

February 13, 2025

5  out of  5
rating by Richard Petruschke
"Brandy and her team consistently deliver excellent service. They care about their customers by delivering excellent support and a fast response with all their services. They are true experts at what they do!"
We responded:
"Dear Rich, We really do care about our customers, and your happiness and providing great service is what we pride ourselves on. Thank you for your business and sharing your feedback. We truly enjoy working with you! Best regards, Brandy Farrow, owner"
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Chantel Ayers

February 11, 2025

5  out of  5
rating by Chantel Ayers
"I love this office everyone is great"
We responded:
"Hello, Chantel! We love you too! Thank you so much for your loyalty, business and support over the years. We look forward to continuing to provide friendly and exceptional customer service to you and your family. We appreciate you taking the time to share your feedback! Best regards, Brandy Farrow, owner"
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Richard Pallo

February 7, 2025

5  out of  5
rating by Richard Pallo
"Brandy and her State Farm team are outstanding! They handle all our policies with professionalism and care. Always responsive, knowledgeable, and friendly, they make insurance effortless. It’s rare to find such a dedicated team—highly recommend!"
We responded:
"Thank you for your fantastic review, Richard! I am so glad to hear that my team and I have provided you with outstanding service. Your recognition of our professionalism and dedication truly means a lot to us. If you ever need anything, don’t hesitate to reach out! We appreciate your recommendation! Best regards, Brandy Farrow, owner"
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Carol Gunzburg

February 4, 2025

5  out of  5
rating by Carol Gunzburg
"Brandy and Kandy are the best... Always there, not just when things are good! THANK YOU, GOD BLESS YOU, your families and your business! Carol Gunzburg"
We responded:
"Dear Carol, Thank you so much for your kind words, Carol! I'm delighted to hear that Kandy and I have provided you with such exceptional support. We truly appreciate your trust and loyalty. Wishing you and your family all the best, and we look forward to continuing to serve you! You and your husband have always been a pleasure to work with. Best regards, Brandy Farrow, owner"
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Darlene Stewart

February 4, 2025

5  out of  5
rating by Darlene Stewart
"I've had State Farm Insurance for many years and until recently I never need to call. But I needed help a few weeks ago and talked to Suzanne. She was awesome. She definitely went over and above for me. She was so pleasant I felt like I was talking to a close friend. She helped with getting my car towed and later with insurance papers I didn't have. THANKS SUZANNE"
We responded:
"Dear Darlene, Thank you so much for your wonderful review, Darlene! We're thrilled to hear about your positive experience with Suzanne. It's always our goal to provide exceptional service, and we're glad she was able to help you with your needs. Your kind words will definitely be shared with her. If you ever need anything else, don't hesitate to reach out. We appreciate your trust in us! Best regards, Brandy"
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Thomas Jeffrey

January 31, 2025

5  out of  5
rating by Thomas Jeffrey
"Brandy is always very helpful and prioritizes us as her client. Every time I've needed something, she gets it handled immediately. Brandy is 100% the best agent I've ever had for insurance."
We responded:
"Dear Thomas, Thank you so much for your amazing review, Thomas! I'm thrilled to hear that my team and I have consistently provided you with top-notch service. Your satisfaction is our priority, and it's great to know that we've been able to handle everything for you promptly. We appreciate your trust in us and look forward to continuing to serve you! Best regards, Brandy Farrow, owner"
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Chris Dranko

January 24, 2025

5  out of  5
rating by Chris Dranko
"Brandy is always very responsive and helpful. She is very thorough and informative, extremely knowledgeable about all policy decisions. Thanks!!"
We responded:
"Hi Chris! Thank you for your business and leaving such a wonderful review! I enjoy working with you and I am so appreciative that you have such positive feedback. I am lucky to have great customers, like you and Shelley! Best regards, Brandy Farrow, owner"
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Gregory Secen

January 23, 2025

5  out of  5
rating by Gregory Secen
"Brandy has been my agent for several years and has always been there for us in our hour of need. When a tree fell on my sons car, I immediately called her. She was on vacation checking into a hotel and she took my call anyhow. She is extremely knowledgeable in all areas of insurance and has no problem taking the time to explain it to me. As long as Brandy is in business I won't have another agent."
We responded:
"Hi Greg, It's been a pleasure working with you and your family! I really appreciate your business, and I love seeing how happy you are with me and my agency. This is what I strive for, for you to know I am here when you need me and protect what you work so hard for. Thanks for taking the time to share your feedback. I look forward to continuing to serve your insurance and financial needs now, and in the future. Best regards, Brandy Farrow, owner"
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Imrat Awais

January 21, 2025

5  out of  5
rating by Imrat Awais
"Brandy and her team are great. Very responsive to all questions and very professional. I would highly recommend Statefarm for your insurance needs."
We responded:
"Hi Imrat! We value your feedback and thank you for taking the time to share your experience with us. We are so happy you switched to us and look forward to helping you now, and in the future, with your insurance and financial service needs. Best regards, Brandy Farrow, owner"
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lorraine plaikner

January 20, 2025

5  out of  5
rating by lorraine plaikner
"Very friendly, knowledgeable, and helpful!"
We responded:
"Hi Lorraine! Thanks for the great feedback, we have enjoyed working with you and your husband since you switched to us. We appreciate your business and confidence in me and my team! We are always here for you. Best regards, Brandy Farrow, owner"
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Kipp Stanton

January 19, 2025

5  out of  5
rating by Kipp Stanton
"Brandy has been my insurance agent now for several years and her assistant Kandy is so helpful and knowledgeable any issues you have she make sure she calls you back after she looks into it. The office has a hole is excellent."
We responded:
"Dear Kipp, Thank you so much for your glowing 5-star review! We are thrilled to hear that you’ve had such a positive experience with me and my team. My team is dedicated to providing exceptional service, and it’s wonderful to know that Kandy's support has made a difference for you. We appreciate your trust in us over the years and look forward to continuing to assist you with all your insurance needs. If you ever have any questions or need further assistance, don’t hesitate to reach out! Best regards, Brandy Farrow, owner"
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Chick Poshard

January 16, 2025

5  out of  5
rating by Chick Poshard
"This agency is great to work with, they are always looking for ways to save me money on my policies."
We responded:
"Dear Chick, Thank you so much for taking the time to share your thoughts on your experience with my agency. We are lucky to have great customers, like yourself! We look forward to serving your insurance and financial services needs now and in the future. Thank you for your business! Best regards, Brandy Farrow, owner"
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Craig Danner

January 10, 2025

5  out of  5
rating by Craig Danner
"Great insurance company. Brandy and Candy are very professional and expedient. The State Farm app is simple to use."
We responded:
"Dear Craig, Thank you so much for your kind words, Craig! We’re thrilled to hear that you had a positive experience with us. Providing excellent service is our top priority, and we’re glad you find the State Farm app easy to use. If you have any questions or need assistance in the future, don't hesitate to reach out. We appreciate your support! Best regards, Brandy Farrow, owner"